Dear Valued Customers.
Due to the ongoing fuel supply issues within Papua New Guinea, MAF already implemented changes to our flight operations which have been communicated and are effective since Monday, 12th February 2024.
As there seems no short-term solution to the current JetA1 fuel shortage, MAF PNG has to source fuel from outside the country. Due to the additional cost that this incurs, we are sorry to advise our customers that we have no choice but to implement a fuel surcharge on top of our normal seat fares and charter prices, valid as of Monday 11th March 2024.
We recognize that this will place an extra burden on our customers, and we are doing everything possible to minimize the effects of this and are looking at all options to source cheaper fuel. Should the fuel situation in the country stabilize and the fuel prices return to their previous levels, this fuel surcharge will be removed.
We regret any inconvenience and appreciate your understanding.
MAF is still committed to provide medical evacuations, transport health and educational supplies and personnel in and out of isolated villages. We continue to adhere to the previously published procedure of restricted operation. Weekly assessments will determine which flights proceed.
The MAF Booking Office will manage all flights across the country, prioritizing based on urgency and available fuel.
For those of you who pray, your prayers are appreciated for a fast and sustainable resolution to the country’s fuel shortage, for the people of PNG affected by it, particularly for those in the remote communities who rely on MAF’s air service.